Saigon Photo Adventures, hereby referred to by the SPA designation.

(SD): Saigon Day-Trippers

Initial Deposit / Full Trip Payment / Cancellation Policy:

Saigon Day-Trippers (SD)
A 20% deposit is required to confirm the booking of any Saigon Day Tripper tour.
The remaining 80% balance for the trip cost can be paid either on the day of the tour, by cash in Vietnam Dong or US Dollars, or in advance via a Paypal link that will be provided in your confirmation email.
For cancellations made more than 96 hours from the start of your tour, we will refund 100% of your deposit as well as the remaining balance if it was paid in advance.
For cancellations made less than 96 hours to 24 hours from the start of your tour, the deposit will be forfeited. The remaining balance, if it was paid in advance, will be refunded.
For cancellations made less than 24 hours from the start of your tour and in case of no-show, no refund will be provided.

If you must cancel a reservation, contact SPA as soon as possible. SPA requires a cancellation notice to be sent in writing (email is preferred).

SPA cannot offer partial refunds for unused services. If you have to cut your trip short, no refunds can be given but we can offer you a discount if you sign-up for a future trip.
Cancellation fees and forfeited deposits are non-transferable. If you sign-up for another trip, we can apply part of the lost deposit towards the new trip. Contact us for details.

Trip Insurance (SD):
SPA highly recommends that all trip participants carry their own trip insurance. This should cover any portion of trip payments that we are unable to refund due to cancellation. It should also cover unused airline tickets and so forth. It is the participant’s responsibility to carry adequate health insurance for the areas we will be visiting. Any emergency care, hospital visits, dentist’s visits, doctor’s visits, prescriptions, and so forth are not covered by VPA and will be billed directly to the participant if no insurance is carried. The participant is solely responsible for ensuring their travel, health, dental, and prescription insurance provides adequate coverage.

Health and Physical Fitness (SD):
SPA expects that all participants be in good health as photography and hiking can be physically demanding. SPA reserves the right to ask for a doctor’s statement of good health if deemed necessary. If you have concerns about whether or not your health or fitness is adequate for any given tour, please get an evaluation from a qualified medical professional first. Also, you can contact us at any time with specific questions. Please ensure you make your health/fitness evaluation BEFORE booking any tour, as SPA cannot make any exceptions to our cancellation policy for medical reasons. SPA recognizes that we will have people of varying abilities, health, and fitness and will make reasonable attempts to accommodate as best we can if it does not undermine the itinerary and goals of the group. It is each participant’s responsibility to ensure they are reasonably fit and healthy for the tour they sign-up for.

International Travel (SD):
It is each participant’s responsibility to ensure they have a valid passport and or visa for the countries they will be visiting. Please ensure your passport does not expire within 6 months of the end date of the trip. If you are required to obtain a visa, please make arrangements as far in advance as possible.

Itinerary Changes and Delays (SD):
SPA will try to stick to the published itineraries as much as possible. However, there are circumstances outside our control that may cause changes or omissions. These include things like inclement weather, geopolitical events, unexpected closures, transportation delays, sickness, etc. In the event circumstances outside of SPA’s control cause a significant deviation to the itinerary, SPA reserves the right to make the necessary changes to ensure the most successful tour outcome. No refunds can be given for adverse circumstances outside of SPA’s control. Participants should allow some degree of flexibility in the itinerary and scheduling. If an itinerary change is needed before the trip departs, SPA will communicate this to the trip participants.

Trip Cancellation (SD):
In the event a trip must be cancelled due to low participation rates, accidents, death, political events, natural disasters, and so forth, all money paid to SPA will be promptly refunded. SPA reserves the right to cancel a trip at any time prior to departure. SPA will let all trip participants know as soon as possible should this unfortunate event occur. In the event of trip cancellation, SPA is not responsible for your personal travel expenses to the gateway location or any other expenses in preparing for the trip. This is why SPA recommends having your own travel insurance.

Booking Agreement (SD):
By booking a tour with SPA, trip participant accepts that they have read, understood and fully agreed with all the points as stated out in the “Terms and Conditions” written by SPA.